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Payment and Billing
Payment and Billing
How to request claim through Shipsurance portal for shipments with premium insurance (UPS, FedEx, USPS, and DHL Express)
Reasons and explanations for the adjustment fee
Claim file Requirements
How to request claim through the DeftShip Dashboard for shipments with NO insurance premium (UPS, FedEx, and DHL Express Only)
How to request claim through the carrier for shipments with NO premium insurance purchased (USPS Only)
How to export transaction history
How to Top-Up on your Deftship account
How to use a Credit Card as a Payment Method and set Auto-TopUp
How to view transactions
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