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How to Integrate your own Carrier
Talking about integrations~? You can now connect your own shipper account to your Deftship account. This guide will show you how you can integrate your shipper account into your Deftship system. Steps to connect your own Carrier 1. Log in to your ...
Deftship Rate vs Carrier's site Rate
You might observe a variance between the rates provided by Deftship and those of your preferred carrier. Our system is meticulously crafted to generate quotes closely aligned with our partnered carrier by factoring in pertinent variables. Differences ...
How to request claim through the carrier for shipments with NO premium insurance purchased (USPS Only)
If you didn’t purchase premium insurance for USPS Shipments, the claim filing process will go through USPS directly. USPS Claim Processes Basic Liability Coverage by USPS $100 insurance included for outbound and return shipments. Tracking options ...
Dry Run
A dry run occurs when a carrier arrives at the pickup location but cannot receive the freight due to reasons beyond their control. Common causes for dry runs include: Incorrectly listed pickup location hours. Incorrect pickup address. Absence of ...
Pick-up Attempt
A pick-up attempt occurs when a carrier reaches the designated pick-up location but is unable to receive the freight due to circumstances beyond their control. For direct local shipments, we implement a pick-up attempt fee if a carrier is on the way ...