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Truck waiting fee
A truck waiting fee is incurred on an hourly basis when a driver is compelled to wait at the pickup or delivery site due to circumstances beyond the driver's influence. These scenarios may include: Pickup or delivery at a congested port or warehouse. ...
Cancellation Fee
When you cancel a shipment, you will not be charged a fee if your order was not assigned to a driver yet. The only time the cancellation fee will apply is if the driver was assigned and on their way to pick up your shipment. For direct shipments, the ...
Detention or Truck Waiting Fee
A detention or truck waiting fee is applied hourly when a driver is compelled to wait at the pickup or delivery location due to circumstances beyond their control. These circumstances may include: Congestion at a port or warehouse where pickup or ...
How to connect your RoadRunner account to your Deftship
You can now see the best deals and discounts from your RoadRunner account to your Deftship account by integration. Steps to connect your RoadRunner account to your Deftship 1. Log in to your Deftship account. 2. On the left sidebar, scroll down to ...
Redelivery
Redeliveries occur when a carrier arrives at the delivery location with a shipment but is unable to complete the delivery due to circumstances beyond their control. Common reasons for redelivery include: Incorrectly listed delivery location hours. ...