How to connect your C.H. Robinson account to your Deftship

How to connect your C.H. Robinson account to your Deftship

You can now see the best deals and discounts from your C.H. Robinson account to your Deftship account by integration.

Steps to connect your C.H. Robinson account to your Deftship

1. Log in to your Deftship account.

2. On the left sidebar, scroll down to Integrations.

3. Click on Carrier.



4. Click on C.H. Robinson

5. Fill in the details:
  • Name - the specified name for this account
  • Client ID - Your C.H. Robinson user login/ID
  • Client Secret - security code
  • Customer Code - Your C.H. account code
  • Billing Details - If Third Party, Billing information is required



6. Click on Save

What is my C.H. Robinson Client ID and where can I find it?

C.H. Robinson ID numbers identify your company in Navisphere. They help us keep track of each transaction your company has with C.H. Robinson.
You can find your C.H. Robinson ID number on load confirmations or check stubs. All ID numbers start with “T” followed by a series of numbers.

Having trouble locating your ID number? Call C.H. Robinson Customer Service at +1 800-326-9977 and ask for your T-number. They will ask you to verify some company information to protect your security.


What is my C.H. Robinson eManager Secret or Secure entry code?

Your secure entry code is a code you choose when logging into EFS’s eManager for the first time. You will use this code for security purposes; for example, when logging into eManager from a new computer.

Be sure to either memorize your code or keep it recorded in a secure place. Only share your secure entry code with people who are authorized to make account changes.