How to connect your Forward Air account to your Deftship
You can now see the best deals and discounts from your Forward Air account to your Deftship account by integration.
Steps to connect your Forward Air account to your Deftship
1. Log in to your Deftship account.
2. On the left sidebar, scroll down to Integrations.
3. Click on Carrier.
4. Click on Forward Air.
5. Fill in the details:
- Alias - the specified name for this account
- User Name - Your Forward Air Account name/ID
- Password - Your Forward Air user password
- Customer ID - dedicated customer ID for you
- Billing Details - Especially required if you need to indicate Third Party Details
How to get your Customer ID?
To obtain a customer ID from Forward Air, you will need to contact Forward Air's customer support or sales team directly. Customer IDs are typically provided to customers when they sign up for services or create an account with the company. Here are the general steps you can follow:
1. Visit Forward Air's official website: Go to Forward Air's official website to find their contact information. The website may have a "Contact Us" or "Customer Support" page where you can get in touch with them.
2. Contact Forward Air's customer support:
- Look for a phone number to call their customer support or a contact form to fill out.
- Call their customer support hotline and inquire about obtaining a customer ID.
3. Provide necessary information:
You may need to provide certain details to verify your identity and account information. This could include your company name, contact information, and any relevant details about your account or services you have with Forward Air.
4. Follow their instructions:
Forward Air's customer support team will guide you through the process of obtaining a customer ID. They may provide it to you over the phone, through email, or via a secure online portal, depending on their specific procedures.
5. Account setup (if necessary):
If you don't already have an account with Forward Air, you may need to go through an account setup process. This could include providing business information, agreeing to terms and conditions, and creating login credentials.
Keep in mind that the specific process may vary depending on Forward Air's policies and procedures, so it's essential to reach out to their customer support or sales team for the most accurate and up-to-date information on obtaining a customer ID.
To connect your other carriers. Click here for the guide.
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