How to Split Orders
What is Order Splitting?
Dividing an entire order into several smaller sub-orders, each capable of being handled separately, is known as order splitting. Splitting orders refers to splitting the items in the original order into a new order.
Conditions for Order Splitting
- The number of items in the order that can be split must be > 1.
- When the order item is > 2, when the order is selected and clicked Split, a pop-up window will ask the user how to allocate the order items
- All Package information is consistent: users can enter the number of split shipments
B. All Package information is inconsistent: the user selects which shipments to split out (multiple options).
C. There are multiple consistent and multiple inconsistent package information: Users can fill in the split quantity in the consistent package and check the split package in the inconsistent package.
- You cannot process by batches, only one order can be selected for splitting at a time.
- Split orders must retain at least one shipment.
- The delivery address information of the split order is consistent with that of the original order.
How to do Order Splitting?
1. Login to you Deftship account.
2. Go to Open Orders.
3. Select the order you wish to Split. Click on more options or three dots and click on Split shipment.
4. If successful, it will show a confirmation on the top as below:
NOTE: There are some conditions as mention above, kindly arrange the split accordingly.
DEMONSTRATION
The quantity of goods is 2, and all packages have the same length, width, and height
The order shipment is: 2 pcs-6.00x6.00x6.00in18.00lbs
Splitting method: The splitting order condition is met. Since there are only 2 items in the order (with the same length, width, and height), it will be automatically split into two orders. The original order retains one item, and the other item will be split into the new order.
Result of Order Split:
The quantity of goods is 2, and the length, width, and height of all packages are not the same.
The order shipment is:
1 pc-1.00x1.00x1.00in1.00lbs
1 pc-2.00x2.00x2.00in2.00lbs
Splitting method: If the splitting order conditions are met and the length, width, and height of the two items are not the same, they will be automatically split into two orders and divided according to the order of the items. The original order retains the first item, and the new order that is split saves the second item.
Result of Order Split:
The quantity of goods is > 2, and all packages have the same length, width, and height
The order shipment is: 3 pcs-7.00x7.00x7.00in7.00lbs
Splitting method: According to the splitting condition point 2, when the order shipment > 2, a pop-up window will ask the user how to allocate the order shipment. For example:
When all the shipment information in the order is consistent, Select will automatically check and cannot be cancelled. Assuming we enter the split shipment as 1 in Quantity.
Result of Order Split:
The quantity of goods is > 2, and the length, width, and height of all packages are not the same.
The order shipment is:
1 pc-1.00x1.00x1.00in1.00lbs
1 pc-2.00x2.00x2.00in2.00lbs
1 pc-3.00x3.00x3.00in3.00lbs
Splitting method: According to the splitting condition point 2, when the order shipment > 2, a pop-up window will ask the user how to allocate the order shipment.
Users can select Select after Package to decide which shipments need to be splitted. Assuming we have selected Package1.
Result of Order Split:
The number of shipments is > 2, with multiple packages with consistent information and packages with inconsistent information
The order shipment is:
2 pcs -1.00x1.00x1.00in1.00lbs
1 pc -2.00x2.00x2.00in2.00lbs
Splitting method: According to the splitting condition point 2, when the order shipment > 2, a pop-up window will ask the user how to allocate the order shipment.
When there are multiple items with the same package information and a single package with non-consistent information in an order, the pop-up window is the above image type. When the user fills in 2 in Package1, it means to select to split all the items in Package1 to a new order. At this time, the corresponding Select will be displayed as a check. When the user fills in 1 in Package1, Select will not be checked. Select means that all items in this Package have been split.
Suppose we check Package1 to split them all out.
Result of Order Split:
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