How to submit information for review

How to submit information for review

How to Submit your Company information for review

1. Log in to the Deftship system
NOTE:  If you are a newly registered account, you need to pass the verification.
2. Click Needs verification in the upper right corner.


3. Select the Country. You can choose either United States, China, or Hong Kong.


4. Enter your company information Note: The text information entered needs to match your company's business license.



5. Submit your business license after completing the form, click Submit in the lower right corner, and then go to the next page to download the contract (or click document)


6. After downloading the contract, sign and seal it, and then drag and drop the scanned version of the contract back to the system, and the system will automatically submit it after successful uploading.



7. Wait for verification, if you need help, please notify customer service.



8. If rejected, the status will change back to "Needs verification" and you can query what information needs to be supplemented or changed.




How to submit Individual information (for individual users in the United States only) 

1. Select Individual
2. Fill out your identification verification information


    • Related Articles

    • How to submit your Feature request, Bugs report or Feedback

      We want to connect and listen to you. Your great experience is our top priority. Therefore, we made it accessible for you to send your request if you have a request or suggestion to improve our service feature and provide feedback. You can also ...

    • UPS Ground Saver: Comprehensive Information

      UPS Ground Saver is a cost-effective ground shipping service designed for sending non-urgent, low-value shipments to residential addresses. UPS Ground Saver is specially crafted for reliable delivery of low-value shipments to residential ...

    • How to Purchase Insurance (3rd Party)

      As much as we want to make sure that your shipments will get to their destination safely, there are cases where they may get lost or damaged during transportation. In order to protect your own interests, you can purchase transportation insurance for ...

    • How to request claim through Shipsurance portal for shipments with premium insurance (UPS, FedEx, USPS, and DHL Express)

      After you purchase additional insurance in your Ddeftship account, you can apply for a package claim (UPS, FedEx, USPS, and DHL Express) through the Shipsurance website Requirements and Timelines Lost shipments can be claimed after: Within 20 ...

    • How to Top-Up on your Deftship account

      There are three ways in adding credit to your account. You can top-up from your Desktop or Deftship mobile app. Bank Transfer Credit card Third Party/Mobile Payment Top-Up using Deftship Website Steps to Top-Up via Bank Transfer on Web 1. Click on ...