Reasons and explanations for the Adjustment or Audit fee

Reasons and explanations for the Adjustment or Audit fee


Deduction Term
Definition
Causes
Carrier
Address Correction Ground
Change of address fee
If the billing address is not completely correct, UPS will change it and then charge the corresponding fee
UPS
Ground Undeliverable Return 
Return postage
The shipping fee for the return of the package
UPS
 Residential Adjustment 
Residential Surcharge
The package was actually delivered to the residential area
UPS
Shipping Charge Correction Ground
Shipping adjustment
The size or weight data of the package is inconsistent with the order, or the package does not meet the requirements. 
UPS
Shipping Charge Correction Fuel Surcharge
Fuel Surcharge
Due to differences in package size or weight data
UPS
 Shipping Charge Correction Additional Handling - Length+Girth
Oversize surcharge
Size exceeds specificationUPS
Shipping Charge Correction Peak/Demand Surcharge-Addl Handling
Additional processing fee during peak hoursCharged during peak hoursUPS
Shipping Charge Correction Additional Handling
Extra processingThe packaging does not comply with regulationsUPS
Shipping Charge Correction Addl. Handling longest side
Longest side surcharge
Both the longest side exceeds the specified
UPS
ZONE ADJUSTMENT Ground
Regional adjustment fee
The actual delivery area is inconsistent with the one filled in when placing the order
UPS
Void Fuel Surcharge
Cancellation Order Fuel Cost
To be used after the waybill is canceledUPS
Void Ground Commercial
Cancel single shippingTo be used after the waybill is canceledUPS
 Not Previously Billed Ground Commercial 
Shipping not previously chargedWhen the label is created for too long (more than 60 days) and is used or reusedUPS
Not Previously Billed Missing PLD Fee
Information loss feeWhen the label is created for too long (more than 60 days) and is used or reusedUPS
Not Previously Billed Fuel Surcharge
previously uncharged fuel chargesWhen the label is created for too long (more than 60 days) and is used or reusedUPS
Oversize charge
Oversized parcel surchargeOver 130 in size and over 150LB in weightFedEx
Shipping Charge Correction Ground Commercial 
Shipping Adjustments for Business AddressesSize or weight data varyUPS
Shipping Charge Correction Ground Residential 
Shipping Adjustments for Residential AddressesSize or weight data varyUPS
NDOC P/U- Auto Comm
Pickup fee

FedEx
Peak Additional Handing
Extra handling charge during peak hours



Discrepancy
Discrepancy
The weight or dimension you reported is not accurate, and the carrier found a discrepancy and charged the difference.

Audit Fees
Audit FeesIn the event that the carrier finds that you have underreported your weight, dimensions, or provided the wrong address, they will initiate additional audit fees. These fees are typically $1 or 6% of the adjustment fees, whichever amount is greater.



    • Related Articles

    • How to export transaction history

      When you need to check the transaction records of recent orders, you can download the detailed billing records in the Deftship system for viewing. If you are not clear about the deductions in your bill, please refer to the following: You can review ...

    • How to Withdraw Account Balance

      You can also take money out of your account if you don't need to use Deftship at the moment. You just need to fulfill the subsequent requirements in order to proceed with the cash withdrawal process. NOTE: For the past three months, there have been ...

    • Shipping Lithium Batteries with Deftship

      General Information Most gadgets out in the market today use lithium-ion (Li-ion) batteries that are used in many products such as electronics, toys, wireless headphones, handheld power tools, small and large appliances, electric vehicles, and ...

    • How to Top-Up on your Deftship account

      There are three ways in adding credit to your account. You can top-up from your Desktop or Deftship mobile app. Bank Transfer Credit card Third Party/Mobile Payment Top-Up using Deftship Website Steps to Top-Up via Bank Transfer on Web 1. Click on ...

    • How to use the Deftship Dimensional Weight Calculator

      The volume and weight calculator is a valuable tool employed for determining both the dimensions and mass of an item. It not only aids in precise estimations of an object's volume and weight but also facilitates swift computations for purposes such ...