Manage Shipment
How to create a Multi-Package Labels
What is multi-package Shipment? A multi-package shipment refers to a single delivery that includes several boxes. It will have a master tracking number and separate tracking numbers for each additional box. Deftship enables you to set individual ...
How to Split Orders
What is Order Splitting? Dividing an entire order into several smaller sub-orders, each capable of being handled separately, is known as order splitting. Splitting orders refers to splitting the items in the original order into a new order. ...
How to use the Saved Views
Steps to use the Saved Views 1. Look for Saved views Under Orders, go to Open Orders. Look for Saved Views on the upper-left part of the page. You can see two (2) pre-set up Saved Views; International and Domestic Shipments. 2. Go to Filters Click on ...
How to convert your Order Type
You may be looking for a way to convert your existing order that was originally set as a Parcel order into a Freight Order or vice versa. Instead of going through all the hassle of deleting/canceling an order and creating a new one again for the same ...
How to Purchase Insurance (3rd Party)
As much as we want to make sure that your shipments will get to their destination safely, there are cases where they may get lost or damaged during transportation. In order to protect your own interests, you can purchase transportation insurance for ...
How to Request Proof of Delivery (POD)
Why get a POD from us? Our POD has complete details of delivery - ship from address, delivery address, and delivery time of every package in the shipment. It even has the signature of the receiver. Therefore, it has a higher chance of being accepted ...
How to submit your Feature request, Bugs report or Feedback
We want to connect and listen to you. Your great experience is our top priority. Therefore, we made it accessible for you to send your request if you have a request or suggestion to improve our service feature and provide feedback. You can also ...
How to make Batch Shipment
In order for you to send as many goods at once, this feature allows you to create multiple shipment orders in just one go, you can follow the steps below. Steps in Creating Batch Shipment 1. On the left sidebar on the Deftship page, click on Open ...
How to Create Batch Parcel or Freight Orders
1. Downloading the Order Template Go to 'Open Orders', then, click on Import button If you don't have the file yet, you can download the file first. Options are below: Download Parcel - in creating batch parcel orders Download Freight - in creating ...
How to edit the voided order
If the voided shipment order only needs to be edited and re-worked, you can click on 'Edit' button and it will let you modify the necessary details on your order. 1. Under Orders tab, click on Shipments. 2. Search or select the voided order. 4. Click ...
How to Merge Open Orders
In order to save your time and cost by sending out the goods from the same location at one time, the system can easily merge multiple orders. To create a new tracking number for merged orders, you can follow the steps below. There are two ways in ...
How to void a shipment order
We understand that there are some cases where the shipment needs to be canceled and the label should be voided. This guide will show you how you can void the label in the Deftship system. Voiding Label Guide The time limit is until when the label can ...
How to make a Return Label
We understand that there are some cases where packages need to be returned to the Seller or its designated warehouse. We want you to get easy access to this option when necessary. We also designed a Quick Return Label option. There are two (2) ...
How to create a Freight Shipment
You can now get an idea of how much freight shipment is by providing zip codes of 'From and To addresses' and simple merchandise information by going to Quick Quote. If you want to make it more detailed, you can do it through a Detailed Quote where ...
How to Create an International Label
Deftship helps you reach more customers and ship internationally (cross-border). Feel free to read through the details below or get in touch with us for more assistance. To get started creating an international shipping label, you will first need to ...
How to create a new shipment order
Steps in Creating a New Shipment Order through Desktop 1. Log in to your DeftShip Account. 2. Click on New Shipment. 3. Select the Shipping From address. If the address is not yet, available on the selection. You can add a new address. You can ...
How to create a USPS Manifest File
What is a Manifest file? A manifest is a single-page document with a barcode that carriers can scan to accept all packages into transit without the need to scan each item individually, speeding up the package acceptance process which can save a lot ...
How to create and schedule a parcel pickup
In order to save you time Deftship has launched a scheduled pick-up feature. You can set the location, time, and date when your order can be picked up. Methods in arranging pick-up schedules on the Web There are three ways to create an appointment ...
Shipments to Canada
Can I ship anything to Canada? Almost anything. There are some items that are prohibited and were given with restrictions. Prohibited Items include alcohol, furs, ammunition, and collectible coins, among other things. Shipping restrictions control ...
How to generate a Shipment Receipt from Deftship
You can now generate receipts from the Deftship system that would show the order number, shipment date, and total cost. You can also users can customize the style of the receipt in Advanced Styling. With this receipt, you can send it to your ...