Payment and Billing
How to view transactions
You can view all money going in and out of your account by checking the Transactions tab. It has details of shipment charges acquired. Steps to View Transactions on Desktop On the left sidebar click on Transactions under Financials. 2. You can Filter ...
How to use a Credit Card as a Payment Method and set Auto-TopUp
You can enroll your credit card as one of the payment options and set auto-top-up to have one less worry for you. Auto-top-up is encouraged to let our system automatically take payment on your enrolled card and set the amount to be taken. On the ...
How to Top-Up on your Deftship account
There are three ways in adding credit to your account. You can top-up from your Desktop or Deftship mobile app. Bank Transfer (Same Day) Credit card (Instant) Alipay (Instant) Zelle Payoneer Top-Up through Deftship Website Steps to Top-Up via Bank ...
How to export transaction history
When you need to check the transaction records of recent orders, you can download the detailed billing records in the Deftship system for viewing. If you are not clear about the deductions in your bill, please refer to the following: You can review ...
Reasons and explanations for the Adjustment or Audit fee
Deduction Term Definition Causes Carrier Address Correction Ground Change of address fee If the billing address is not completely correct, UPS will change it and then charge the corresponding fee UPS Ground Undeliverable Return Return postage The ...
How to Withdraw Account Balance
You can also take money out of your account if you don't need to use Deftship at the moment. You just need to fulfill the subsequent requirements in order to proceed with the cash withdrawal process. NOTE: For the past three months, there have been ...