Settings
How to Set your Deftship Automation
We want to make managing your shipments, orders, and freight simpler for you. Your automation can now be customized based on your preferences to identify what type of shipment you wish to have the insurance applied, set the box type and carrier ...
How to reset your password
On the login interface, click Forgot Password. 2. Enter the email address for which the password was forgotten, and then click on Reset Password. 3. A one-time link to reset your password will be sent to your corresponding email address. (The email ...
How to set the System and Shipper Preferences
You can now set the system and shipper preferences. System - You can set the Unit and Label sizes. You can also declare the information that will be visible on the shipping label. Shipper - You can choose which Carriers will appear on your shipping ...
How to add Ship 'To Addresses'
In order to facilitate you to quickly create a shipping address and save your time, the system settings can enter the shipping address at the same time when you create a new shipment, you can also create multiple shipping addresses at one time and ...
How to add Ship 'From Addresses'
In order to facilitate you to quickly create a shipping address and save your time, the system settings can enter the shipping address at the same time when you create a new shipment, you can also create multiple shipping addresses at one time and ...
How to Set Default Return Address
As you create your shipment order, you can also indicate the return address in case the shipment address is undeliverable or the receiver reject the package. Then, if the package is returned, it will be shipped back to the shipper by default. Now, if ...
How to Create a Ticket & Use Ticket System
To better assist you, improve efficiency, and ensure that no replies are missed or issues are left unresolved, we have implemented a ticketing system. It allows us to address your concerns more efficiently. You can choose any of the following methods ...
How to set the Boxes preferences
Do you find yourself using the same package size(s) often? Do you want to save time in setting your order? We've got you covered. We have added a new feature for you where you can set and add your default parcel box template. This will save you the ...